Thank you for choosing MediaBuzzLab. We strive to provide the best services and customer experience possible. However, if you are not entirely satisfied with your purchase, we are here to help.
At MediaBuzzLab, we offer a comprehensive refund policy to ensure our customers feel confident and satisfied with their purchases. Below are the detailed terms and conditions of our refund policy:
At MediaBuzzLab, we offer a comprehensive refund policy to ensure our customers feel confident and satisfied with their purchases. Below are the detailed terms and conditions of our refund policy:
Eligibility for Refunds
Refund requests must be made within 7 days of the purchase date. Refunds are only applicable to services purchased directly from MediaBuzzLab through our official website ([www.mediabuzzlab.com](http://www.mediabuzzlab.com)). Please note that services that have already been fully executed and delivered are not eligible for a refund. Refund requests must be accompanied by a valid reason and any relevant documentation or evidence to support the claim.
- Timeframe: Requests within 7 days of purchase.
- Purchase Channel: Only for purchases made on our official website or email address.
- Completed Services: Not eligible for refund.
- Documentation: Must include a valid reason and supporting documents.
Non-Refundable Services
Certain services are non-refundable due to their nature. This includes customized services specifically tailored to your requirements, services that have commenced or been partially completed at the time of the refund request, and any promotional or discounted services.
- Customized Services: Non-refundable.
- Partially Completed Services: Non-refundable.
- Promotional/Discounted Services: Non-refundable.
Process for Requesting a Refund
To request a refund, please follow these steps:
1. Contact Support: Email our customer support team at [[email protected]](mailto:[email protected]).
2. Provide Details: Include your name, contact information, order number, and the reason for your refund request.
3. Review Process: Our team will review your request and respond within 5-7 business days.
1. Contact Support: Email our customer support team at [[email protected]](mailto:[email protected]).
2. Provide Details: Include your name, contact information, order number, and the reason for your refund request.
3. Review Process: Our team will review your request and respond within 5-7 business days.
Approval and Issuance of Refunds
If your refund request is approved, the refund will be processed to the original method of payment within 10 business days. You will receive a confirmation email once the refund has been issued.
- Approval Notification: Confirmation via email.
- Processing Time: Refund issued within 10 business days to the original payment method.
Partial Refunds
In certain situations, partial refunds may be granted at the discretion of MediaBuzzLab. Partial refunds will be calculated based on the portion of services that have not been rendered or utilized.
- Situational Basis: Granted at MediaBuzzLab’s discretion.
- Calculation: Based on the unrendered portion of services.
Exceptions
Refunds will not be granted if the service was purchased under false pretenses or with fraudulent intent. MediaBuzzLab reserves the right to deny any refund requests that do not comply with the terms of this policy.
- Fraudulent Purchases: Non-refundable.
- Policy Compliance: MediaBuzzLab reserves the right to deny non-compliant requests.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact us:
Email: [[email protected]](mailto:[email protected])
MediaBuzzLab is committed to ensuring customer satisfaction and providing high-quality services. We appreciate your understanding and cooperation regarding our refund policy.
Thank you for your trust and business.
Best regards,
Team MediaBuzzLab
Email: [[email protected]](mailto:[email protected])
MediaBuzzLab is committed to ensuring customer satisfaction and providing high-quality services. We appreciate your understanding and cooperation regarding our refund policy.
Thank you for your trust and business.
Best regards,
Team MediaBuzzLab